Merchant Support
General Support: (800) 397-4485
Hours: Mon-Sun: 8 am – 12 Midnight EST
- Loan Info, Funding Questions & Software Help
- Submit a Ticket (fastest response)
- Training and Product Support
- Funding Questions: (800) 397-4485
Concierge Support: (267) 507-7100
Hours: Mon-Sun: 8 am – 12 Midnight EST
Email: cdocs@getpowerpay.com
Upload Secure Documents: click here
Borrower Support
Customer Service: (800) 397-4485
Hours: Mon-Sun: 8 am – 12 Midnight EST
Borrower Support: submit a ticket
Questions About Your Loan? (800) 666-8992
Email: powerpay.servicing@getpowerpay.com
Payment Info – visit the payment center
- Make a Payment: Click Here
- Set up your Account: Click Here
- Mobile Payments – android or apple
Certificate of Insurance Mailing Address – learn more
PowerPay LLC
151 S Warner Rd Ste 110
Wayne PA 19087
Email: clientservices@getpowerpay.com
Loan Payments Mailing Address
PowerPay, LLC
PO Box 62426
King of Prussia, PA 19406-0395