Gabri Carcioppolo
Director of Client Services, PowerPay
But that’s not really the full picture.
Breakfast with the Boss, and What It Really Says About How We Work
I recently did Breakfast with the Boss, and honestly, what stood out wasn’t the “breakfast” part, it was just the conversation. We talked about work, but also life, where I grew up in Harrisburg, and the things that have shaped how I show up in my role.
It was a small moment, but it reflects something I’ve felt here for a while: people are treated like people first. Not just job titles.
I’ve been at PowerPay for six years, and in my current role for four. Over time, I’ve realized the work goes better when people feel like they can show up as themselves and actually be trusted to do their jobs. That’s how I try to lead. I lean on my team a lot, I try to stay accessible, and I focus more on support than control. In my experience, micromanaging drains people and trust is what actually lets them do their best work.
There’s also a strong culture of people helping each other out. Asking questions, giving feedback, jumping in when something needs to get done. It doesn’t feel forced, it’s just how people operate here.
As the company’s grown, the work has definitely gotten more complex, but that part hasn’t really changed. If anything, it matters more now. Because culture isn’t something you scale automatically — it’s something you keep alive in the day-to-day stuff, like how you talk to people and how you show up in conversations.
For me, Breakfast with the Boss kind of captures that. It’s not about the breakfast. It’s a reminder that the people you work with are actual people, not just roles on an org chart. And I think that’s a big reason why the work here feels sustainable and why people stick around.