Get in Touch

Merchant Support

General Support: (800) 397-4485
Hours: Mon-Sun: 8 am – 12 Midnight EST

  • Loan Info, Funding Questions & Software Help
  • Home Improvement & Solar Training: Book Now
  • Health Care Training:  Book Now

Concierge Clients: (267) 507-7100
Hours: Mon-Sun: 8 am – 12 Midnight EST
Email: [email protected]
Upload Secure Documents: click here

Borrower Support

Customer Service: (800) 397-4485
Hours: Mon-Sun: 8 am – 12 Midnight EST
Submit a Ticket – click here

Questions About Your Loan? (866) 615-4339
Email: clientservices@gopowerpay.com
Hours: Mon-Fri: 8:30 am – 5:30 pm EST

Payment Info – visit the payment center

Certificate of Insurance Mailing Address – learn more
PowerPay LLC
2900 Horizon Drive
King of Prussia, PA 19406
Email: [email protected]

Loan Payments Mailing Address
PowerPay, LLC
PO Box 62426
King of Prussia, PA 19406-0395